Emergency Contact Communication & Preparedness Training

Why Communication and Emergency Preparedness Training Is Vital?

During emergencies such as fire, gas leaks, medical crises, or natural disasters, the speed and clarity of communication can save lives. Miscommunication or lack of contact readiness can cause chaos and delays. This training ensures that every employee knows who to contact, how to report, and what steps to follow in emergencies.

Training Tailored for Your Organizational Emergency Response Plan

Elion provides site-specific emergency communication training based on your facility layout, team structure, contact hierarchy, and emergency plan. We empower your staff to act swiftly and correctly.

Key Objectives of the Communication & Preparedness Program

  • To ensure all employees are aware of emergency contact protocols
  • To train staff in proper use of internal communication tools and alarms
  • To build confidence in reporting and escalating emergencies correctly
  • To familiarize teams with assembly points, roles, and communication flow
  • To support compliance with safety standards and enhance response coordination

Course Topics Covered

  • Types of emergencies and their communication needs
  • Understanding the internal emergency contact list
  • Emergency contact visibility: posters, ID tags, apps
  • How to raise fire, medical, or chemical alarms
  • Communicating during evacuations and lockdowns
  • Contact protocol for lone workers or night shifts
  • Interacting with fire services, ambulance, and police
  • Role of designated emergency coordinators and floor wardens
  • Communication equipment training (PA system, intercom, walkie-talkies)
  • Any other site-specific communication needs or procedures as per client requirements

Who Should Attend?

  • All employees – industrial and office staff
  • Fire wardens, floor marshals, and emergency coordinators
  • Security personnel and facility managers
  • Shift in-charges and night duty officers
  • HR and EHS team members
Infographic on emergency contact communication and preparedness training, featuring emergency numbers, alert systems, communication protocols, and industrial safety plans. Includes welding safety icons and short descriptions for each section.

Training Methodology and Duration

  • Mode: On-site with actual communication setup walkthrough
  • Duration: Half-day training session
  • Method: Presentation, live demo, mock communication drill
  • Languages: English, Hindi, or local language

Certification and Compliance Standards

Participants receive a Certificate of Participation from Elion Technologies. This training supports:

  • ISO 45001 – Emergency Preparedness and Response
  • IS 14489 – Occupational Safety Audit Elements
  • NBC 2016 – Fire & Life Safety Chapter
  • Local authority and site-specific ERT plans
  • Additional client-defined SOPs or ERP roles can be added on request

Why Elion Technologies for Safety Training?

  • Proven experience conducting over 200+ site-specific ERT trainings
  • Trainers with real-world experience in crisis response
  • Clear handouts, emergency contact templates, and escalation charts provided
  • Supports integration with fire, medical, and evacuation plans
  • Trusted by industries, data centers, campuses, and high-rise offices across India

Request a Custom Proposal

A prepared team responds better in crisis.
Request a Quote or contact us at [email protected].

Client Testimonial

Frequently Asked Question (FAQs)

This training prepares employees to respond effectively during workplace emergencies (medical incidents, fires, natural disasters, etc.). It covers emergency contact protocols, first aid basics, evacuation procedures, and how to use safety equipment—ensuring a quick and organized response to protect lives and minimize risks.

Effective communication protocols, emergency contact lists, alarm systems, and response coordination.

All employees, emergency coordinators, security personnel.

Typically 1 day.

On-site preferred.

English, Hindi, regional.

Fields marked with an asterisk (*) are required

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